Testimonials

RV One Superstores Jacksonville
Excellent
4.3
Based on 169 reviews
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Kristen was awesome in helping us look at some different units, giving us the pros and cons of each brand and RV. She was patient in answering all of our questions and making recommendations for other trailers as they came available.If you're looking for an RV, definitely ask for her.
Purchased duplicate keys for the door lock and storage areas, plus purchased sewer hose supports. Very helpful staff.
Brought my Airstream to this dealer a couple of weeks ago for an inspection and detail. I was beyond happy with the work done, and more so with the customer service! Kari was incredibly helpful from start to finish and made the process an absolute breeze. They stayed in communication about the service and had everything completed promptly on scheduled pickup day. If you need anything RV related in the Jacksonville area, do yourself a favor and go to Blue Compass RV!
Response from the owner: Thank you for the review Kyle! We appreciate you!
Kristin was AMAZING! Very informative and willing to answer all questions.
Response from the owner: Thank you for the 5 stars Jamie!
Blue Compass was great! The staff was very friendly and informative, and a thank you to Kelly and Hannah!
Response from the owner: Thank you for the kind words and 5 stars Kellen! It was a pleasure working with you and your family as well!
Don’t sleep on this place!! It’s the only place I’ll buy my travel trailers. Used them for a long time after dealing with others that are subpar. Quality prices for parts & accessories as well.
Response from the owner: Brittany thank you for the review! Happy camping!
We just had a phenomenal sales experience with Kristen of Blue Compass Jacksonville. Kristen is one of the most knowledgeable sales people we have ever worked with. She was able to explain every detail of multiple RVs while we were there shopping. After we settled on the RV we wanted to purchase, Kristen ensured the remaining sales process went smooth and quick. We’d like to add that the whole team at Blue Compass are absolute professionals who put the customer first. If you’re in the market, definitely check them out.
Response from the owner: Thank you for the review K B and recognizing Kristen's hard work! So happy we were able to find the perfect RV for you. Happy camping!
Love this dealership! Amazing customer service. The showroom is beautiful, great selection of trailers and RVs. Highly recommend Blue Compass!
Response from the owner: Thank you for the kind words and 5 stars Patricia!
Thanks kevin and crew!!! Great experience!! Very skilled and knowledgeable!
Response from the owner: Mateo thank you for the review! We appreciate you!
We had a wonderful experience. The buying process was easy and Kelly was wonderful and knowledgeable!
Response from the owner: Thank you for the kind words and 5-stars Josh!
The experience at Compass RV was very good. All personnel were polite and responsive. The walkthrough was comprehensive. I like the focus on quality.
Response from the owner: Thank you for the kind words and 5 stars Phil!
Very professional and versed in the Airstream purchase process! Walked us through our purchase!
Response from the owner: Thank you for the kind words and 5-stars John!
Our Micro Minnie FLX slideout broke during a recent trip. After contacting Winnebago and Lippert, we were informed that Lippert would replace the inverted system with a standard system using a Lippert authorized dealer. This proved to be a problem identifying a dealer who could and would perform the work.Upon contacting Blue Compass RV on Merrill Rd and discussing my issue with Kari, she was able to coordinate the ordering, delivery and conversion of the inverted to standard system prior to the requested completion date. The technician performed the work without impact to the interior or exterior. Thank you Kari and your technician.Also, I would like to thank Lipper for providing the parts and labor for the conversion. It was a long ordeal, but so far the results are great. Big trip plan for this summer, so we will test the system further. Again, Thank you Kari and Lippert.
Response from the owner: Paul, Thank you for the 5-star review, glad we could help you out!
This place is amazing. Kevin took his time to make sure my truck was safe to leave before I left the lot. Had a puck system installed. Parts ordered and installed in 72 hours. Great customer service.
Response from the owner: Good afternoon Rodney, Thank you for recognizing Kevin's work, he is very passionate, and is always making sure our customers are safe when camping, cheers!
Great place great sales no pressure and they work with you to meet your needs.Everyone we encountered was friendly, helpful and never made you feel pressured or a burden. Kelly, Hannah, Kari, Scott and our Airstream expert Austin were all hands down AMAZING.Highly recommend.
Response from the owner: Good morning Christi, and Welcome to our Airstream Family, you guys were amazing to work with as well, if you ever need anything please call me directly, happy camping!Esteban HernandezGeneral Manager
Great inventory and excellent customer service. I highly recommend this dealership to meet your RV needs. Kelly was extremely helpful, knowledgeable and gave us the space we needed to make the right decision for our family.
Response from the owner: Good morning David, Thank you for recognizing the hard work we put in everyday to keep our dealership looking great for our customers, and Kelly is just amazing, keep her in mind for your next RV, Cheers!Esteban HernandezGeneral Manager
Kevin and Kenny were a great help
Response from the owner: Good morning Mike, Kevin and Kenny do amazing work, and they are always here to help, keep us in mind if you need any help.Esteban HernandezGeneral Manager
Such a positive great experience buying from Blue Compass. Kelly was wonderful listening to our needs and finding us the perfect Class C. Kevin and Moody were patient showing us how to use all of the bells and whistles. Highly recommend buying here.
Response from the owner: Good morning Sara, thank you for taking the the time to review our team, they really work super hard to help everyone!!!Please let us know if we can help in any way.Esteban HernandezGeneral Manager.
Yesterday, my daughter and I went to look at Travel Trailers at Blue Compass RV in Jacksonville FL on Merrill Rd. The man that greeted us and pointed us in the right direction while he went to find us a rep had a great demeanor.Before we got to the travel trailers, we’re joined by a saleswoman named Kelly. Kelly had a very pleasant disposition. She was very knowledgeable in the Jayco that I was most interested in and also a vintage style that we just wanted to peak in because it was cute! She has genuinely good energy and excellent sales skill with a perfect balance. She delivered the information in a manner that was thorough and not rushed (even though I wasn’t making the purchase that day she still made me feel like a person and not a number). She did ask if I’d like to finance/purchase, if I wanted to see anything else etc. She did not make us feel like we were wasting her time. Ohhh…I almost forgot…she explained this really cool perk that comes with the purchase that actually adds value instead of just random dealer fees like the larger RV dealers have. Call Kelly and ask about it!!Finally, she did some number crunching and provided some details for me to take home. Before we left he manager came over and had a quick conversation and she also had a great demeanor.When I’m ready to purchase in a couple of weeks (if they have what I want/need), I willmost definitely buy from Blue Compass RV with Kelly!Thank you Kelly for a great experience!
Response from the owner: Hi Michelle, Thank you for the review, Kelly is great and she works super hard for our customers, when ready make sure to come see her, cheers!!!Esteban HernandezGeneral Manager
Bought a 25fbtwin Globetrotter about 3 weeks ago. Eran Goldstein was our salesperson. He did a great job working with us. this is our 8th rv. Wish I would have just purchased an Airstream right out of the gate. Took it out for its maiden adventure and everything, so far, is working as it should. Had a 30 foot Flagstaff 5th wheel, which we really enjoyed, however, getting older and not wanting to climb the steps in a fifth wheel, we wanted to down size. Got about 9 miles per gallon pulling the Flagstaff with my 3500 6.4 litre Ram (gas). However, we got between 13 and 14 miles per gallon pulling the Globetrotter with the same vehicle. Pretty happy about that. There is alot more storage in the Airstream than I expected. So far we are pretty happy. Yes, Airstreams are more expensive, however, from what we have seen so far, well worth it. Rock on
Response from the owner: Good afternoon Calvin, Thank you for taking the time to review your experience with us. Eran is an amazing sales person and he will always make sure you are happy, let us know if we can help in the future.Esteban Hernandez General Manager
We took our travel trailer in for service. Kari in the service department took great care of us. She made sure all the work was done and had our trailer back to us sooner than expected. Thank you Kari! ”Go Raiders”
Response from the owner: Good afternoon Yancey,I am glad you had a good experience with service, please let us know if we can help in the near future.Esteban HernandezGeneral Manager
Honestly, I normally don't like dealing with service people in general. Buuuuut I had the pleasure of being helped by Kari and let me tell you, her service was actually refreshing. I hope she is there whenever I go back. Very sweet, and got me absolutely taken care of.
Response from the owner: Good morning Yancey, thank you for sharing your experience with Kari, she is amazing and will continue to take of you, Cheers!Esteban HernandezGeneral Manager
Love this RV dealer! Their showroom is beautiful, great selection of trailers and RVs and their Service Department is the best I have ever dealt with so far. Kari and Kevin in Service are very kind, knowledgeable (and most importantly) honest and speedy with repairs. Highly recommend Blue Compass!
Response from the owner: Thank you for the Review!!!
Found out that we needed batteries on a Wednesday afternoon and was leaving on a camping trip on the next day. They put new batteries in and we were able to make our trip. KARI in service is the best!!!!! Thanks again!!
Response from the owner: Bobbie, i am glad we was able to help, hope you keep us in mind next time, Happy Camping!!!Esteban HernandezGeneral Manager
Autumn was the best sales person here at blue compass. When I first arrived I wanted ro have time to take a look myself she gave me the space and wasn't like the usual sales person. Will come back again.
Response from the owner: Good afternoon Conrad, Thank you for reviewing Autumn!!! she is a great sales person and works super hard for our customers, Cheers!!Esteban Hernandez General Manager
Great experience! Eran was very knowledgeable, super helpful and exceptionally friendly.
Response from the owner: Raven, Thank you for your business.Esteban HernandezGeneral Manager.
Took my travel trailer in for repair after having an appointment canceled by another dealer. Kari was awesome! Super helpful and got me in the next day!
Response from the owner: Good afternoon Jason,Kari is a amazing service advisor, let us know how we can help you in the near future.Esteban HernandezGeneral Manager.
Kari, in the service department, did an amazing job of scheduling and facilitating the winterization and repairwork needed on our camper as we were passing through Jacksonville on our way back north. She was extremely professional, efficient and knowledgeable and got everything we needed done in a very timely manner. She was also very courteous & friendly and made us feel like valued customers. When we came to pick up our camper we also enjoyed our time with Rob,In the sales department, viewing the other beautiful campers available there at Blue Compass for a possible future purchase. Thank you so much!
Response from the owner: Good afternoon Kelly,Thank you for taking the time to review our service department, come see us any time.Esteban HernandezGeneral Manager.
I have taken my rig in twice with no problem. My SA Kerrie answers all my qyestions with no issue and referred me to vendors to service me when out of their scope.
Response from the owner: Virginia, Kerrie is a great service advisor, we are glad to have you any time, thank you for your business.Esteban HernandezGeneral Manager.
Exploring RV options led me to Blue Compass, and I'm pleased with my choice. The staff was friendly, Autumn was really helpful and knowledgeable, guiding me through various options. The purchasing process was smooth, and the RV met my expectations. Overall, a good experience.
Response from the owner: Good afternoon Savannah, we are exited to have you as part of our Family.Esteban HernandezGeneral Manager.
We had a great experience with the sales and service departments when purchasing our RV. We highly recommend shopping here and will be back for our next one!
Response from the owner: Good morning Christie,Thank you for the review, we hare here to help.Esteban HernandezGeneral Manager.
When you need a RV in Jacksonville, ask for Hannah Self. She is the Best!
Response from the owner: Good afternoon Bill, Thank you for recognizing Hannah, please let us know if we can help in the future.Esteban HernandezGeneral Manager
I had a very good experience with the team at Blue Compass Jacksonville. Everyone on the staff were polite, helpful and knowledgeable. Special thanks for my sales rep Kelly and the preparation technician Austin for doing such a professional demo and preparation.
Response from the owner: Good morning David, I am sure Kelly and Austin had a great time helping you with your RV, please give us a call if you need help in the future.Esteban HernandezGeneral Manager.
I had the best shopping experience with Blue compass RV. Autumn was the best sales person ever. She will definitely get my business Again in the future
Response from the owner: Good afternoon Rebecca, Thank you for the kind words, Autumn works super hard to help our customers, make sure to call her if anything comes up, Happy Camping !!!Esteban HernandezGeneral Manager
Thank you Robert for all your help with the AMAZING deal on our 2024 Travel Trailer! Thank you to the awesome service lady I can't recall her name (Carol?) but she was truly outstanding and gave us awesome tips and advice as she did our out proccessing such a kind lady that made us feel like we made the right decision! Thank you Luke for the in depth, 360, in and out, all around detailed demonstration. Very professional and helpful. All around a great experience buying our first RV.
Response from the owner: Tyler,Thank you for the review, i am sure you and your family will have great memories with the RV, cheers!!!Esteban Hernandez.General Manager
Just got our new Jayco travel trailer!Wonderful overall experience. From the sales people, service manager, lead service technician, parts manager, and general manager, we couldn't have asked for better service. Would definitely buy from them again!! Thanks for all you help.
Response from the owner: Mr. and Mrs. Phillips, Thank you for choosing Blue Compass RV, we can not be more exited to have you as par of the family, i am here for you, please call me if you nee anything.Esteban Hernandez General Manager.
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*5 or more available at this discount. Example vehicle 2022 Dutchmen Yukon. Example STK#T1931, MSRP $120,241 - $61,241 Blue Compass RV discount = $59,000 Sale Price. Example STK# may be located at another Blue Compass RV location. All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, pre-delivery inspection and freight fees, any electronic filing charge, and any emission testing charge. Offer expires end of month. **See dealer for details.